Digital Delivery Policy

Last Updated: September 20, 2026

DigiHubStore is a digital products store. All products purchased through DigiHubStore.com are delivered electronically. We do not ship physical products.

This Digital Delivery Policy explains how your purchased digital products are delivered and what to do if you experience a delivery or access issue.

1. Digital Products Only

DigiHubStore sells digital products, including:

eBooks
Templates
Checklists
Business Planners
Marketing Resources
Social Media Resources
AI Prompts
Digital Guides
Excel & Spreadsheet Templates
Design Resources
Other Digital Products

No physical product will be shipped to your address.

2. How Digital Products Are Delivered

After a successful payment, your purchased digital product will generally be made available through:

Email delivery with a download link
Website/account download access, where applicable

You do not need to wait for physical delivery.

3. Delivery Time

After your payment is successfully completed, your digital product is generally delivered within 5–10 minutes.

Delivery time may occasionally be affected by payment processing, email delivery, website, or technical issues.

4. Email Address for Delivery

The digital product will be delivered to the email address provided by you during the purchase process.

Customers are responsible for entering a valid and accessible email address while completing their order.

We recommend checking your:

Inbox
Spam folder
Junk folder
Promotions folder

if you do not see the delivery email in your main inbox.

5. Account/Login Is Not Required

You do not need to create an account or log in to receive your purchased digital product.

Your product can be delivered directly to the email address provided during checkout.

Where applicable, download access may also be available through the website.

6. Download Access

Digital product download links provided by DigiHubStore are intended to allow customers to access their purchased products.

Unless otherwise specified on the product page, download access is intended to be unlimited.

Customers should keep their download links and purchased files secure and should not share paid products or download links with others.

7. Product Not Received

If you have completed your payment but have not received your digital product within the expected delivery time, please contact us at:

Email: digihub126@gmail.com

Our team will check the order and delivery status.

After verifying your purchase, we will send the purchased product to your email address as soon as possible.

8. Incorrect Email Address

Customers are responsible for providing the correct email address during checkout.

If you accidentally enter an incorrect email address, contact us at:

digihub126@gmail.com

After verifying your purchase, we can update the email details and resend the purchased digital product to the correct email address.

9. Email Delivery Issues

Sometimes a delivery email may be automatically filtered by your email provider.

Before contacting us, please check your:

Spam folder
Junk folder
Promotions folder
Other filtered email folders

If you still cannot find the product delivery email, contact us and we will check the order and assist you.

10. Technical or Access Issues

If the purchased product cannot be downloaded, opened, or accessed due to a genuine technical issue, please contact us.

Email: digihub126@gmail.com

Please provide:

Your name
Email address used for the purchase
Purchased product name
Order or transaction details
Description of the issue

We will review the issue and provide the required product or access.

11. Delivery Support

If automatic delivery does not work, our team will manually check the purchase and send the product to the customer’s email address after verifying the order.

We aim to resolve genuine delivery and access issues as quickly as possible.

12. Customer Responsibility

Customers are responsible for:

Providing a valid email address
Checking their email inbox and spam/junk folders
Keeping purchased files and download links secure
Not sharing paid products or download links with unauthorized persons

DigiHubStore is not responsible for delivery problems caused by an incorrect email address provided by the customer, although we will make reasonable efforts to assist and resend the product after verification.

13. Contact Us

If you have any questions or problems regarding digital product delivery, please contact us:

Business Name: DigiHubStore

Website: DigiHubStore.com